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1. Our Returns Promise

At newstyleboutique.com, we want every customer to feel confident when choosing clothing and accessories for their personal style. We understand that shopping for fashion online can sometimes involve decisions about sizing, fit, fabric, color, and styling preferences that are difficult to evaluate before an item arrives.

To make shopping more convenient, we provide free shipping and returns on all orders, together with a 30-day free return policy for eligible purchases.

Whether you have selected a dress for a special occasion, a versatile everyday outfit, a stylish top, or an accessory to complete your look, we aim to make the return process straightforward when a purchase does not meet your expectations.

This policy explains the return period, eligibility requirements, preparation instructions, refund procedures, and other information relevant to purchases made directly through newstyleboutique.com.

2. Thirty-Day Free Return Window

Eligible products may be returned within 30 days of delivery.

If an item does not fit as expected, looks different from what you anticipated, or is simply not the right addition to your wardrobe, you may contact our customer service team to initiate a return within the applicable period.

We recommend trying on clothing promptly after receiving your order so that you have sufficient time to evaluate the fit, style, and overall appearance.

Please keep the original product tags and packaging where possible while deciding whether to retain an item.

To begin a return, contact us with your order number and the products you would like to send back. Our team will provide the applicable instructions.

The 30-day return benefit is a voluntary customer service policy and does not replace any additional statutory rights or remedies available under applicable consumer protection laws.

3. Free Shipping and Returns on All Orders

newstyleboutique.com offers free shipping and returns on all orders.

Customers do not need to meet a minimum order value to qualify for the free shipping and return benefits described in our policies.

For an eligible return initiated through our designated procedure, customers will not be charged a separate return shipping fee.

If a prepaid return label or specific shipping instructions are provided, please use the designated method so that the package can be tracked and associated with the correct purchase.

Free return shipping does not eliminate the need to request return instructions before sending merchandise back.

If you have arranged transportation independently, contact customer service before incurring additional shipping expenses. Reimbursement for independently arranged shipping will be handled according to the applicable agreement and legal requirements.

4. Products Eligible for Return

Our return policy may cover eligible merchandise purchased directly from newstyleboutique.com, including:

• Women’s dresses and occasionwear.
• Tops, blouses, and shirts.
• Skirts and trousers.
• Casual and everyday clothing.
• Outerwear and seasonal apparel.
• Matching clothing sets and coordinated outfits.
• Women’s fashion accessories.
• Other eligible boutique merchandise.

The exact eligibility of an item depends on its product description, purchase conditions, and applicable law.

If you are uncertain whether a particular product can be returned, contact customer service before shipping it.

Items that are subject to special hygiene, safety, or other legal restrictions may require additional handling. Any such restriction must be consistent with the conditions disclosed at purchase and applicable law.

5. Clothing Condition and Return Preparation

Before returning clothing, please check that the items are in suitable condition for the applicable return process.

For a standard change-of-mind return, we recommend that garments remain:

• Unworn beyond reasonable inspection or try-on.
• Unwashed and unaltered.
• Free from stains, makeup, perfume, and other avoidable marks.
• Accompanied by original tags and included accessories where available.
• Properly folded and protected for transportation.

Customers may generally inspect and try on clothing in a reasonable manner to assess its fit and appearance.

If an item has a defect, was delivered damaged, or does not match the agreed description, contact us so the issue can be handled under the applicable purchase terms and consumer protection laws.

The condition of returned merchandise will be assessed fairly and in accordance with applicable legal requirements. These guidelines do not remove any statutory rights.

6. Size, Fit, and Style-Related Returns

Finding the right fit is an important part of buying clothing online.

A garment may fit differently depending on its cut, fabric composition, intended silhouette, and design.

For example, a relaxed-fit blouse may provide more room through the shoulders and waist, while a tailored dress may have a more defined shape.

If an item does not fit as expected, you may request a return within the applicable 30-day period.

Before returning an item, you may also review the size information and product measurements provided on its listing.

If you have questions about sizing before placing a future order, please contact customer service with the product name and the measurements you would like clarified.

A sizing-related return will be handled according to the same applicable return procedures as other eligible merchandise.

7. Color, Fabric, and Appearance Differences

Colors and fabric textures may appear slightly different depending on lighting conditions, photography, and individual display settings.

A garment viewed on a computer or mobile device may not look exactly the same as it does in natural light.

Fabric weight, texture, stretch, and drape can also influence how clothing looks and feels when worn.

If an item does not match your personal expectations, you may request a return under the applicable return conditions.

However, if the product is materially different from its description or the agreed purchase terms, please identify the discrepancy when submitting your request.

We will review the information and explain the appropriate next steps.

8. How to Start a Return

To initiate a return, contact customer service using the contact information published on newstyleboutique.com.

Please provide the following details:

1. Your order number.
2. The name of the item you wish to return.
3. The quantity being returned.
4. The reason for the return.
5. Whether the item has been tried on, worn, or washed.
6. Details of any damage, defect, or incorrect item received.

If the issue involves a visible defect or incorrect product, photographs may help us understand the situation.

Once your request has been reviewed, we will provide the relevant return instructions and explain whether additional information is required.

Please wait for confirmation of the return procedure before shipping your merchandise.

9. Return Packaging and Shipping Instructions

Proper packaging helps protect clothing and accessories while they are being transported.

Where possible, use the original packaging or another suitable protective package.

Before sealing the parcel:

• Check that all intended return items are included.
• Keep unrelated products from other orders separate.
• Include any required return reference information.
• Remove or cover outdated shipping labels.
• Attach the supplied return label securely, where applicable.

Please use the designated shipping method when a prepaid label or specific carrier instruction is provided.

Retain the tracking number and shipping receipt until your return has been processed.

If you encounter a problem with the return label, contact customer service before arranging an alternative shipment.

10. Returns of Dresses and Occasionwear

Special-occasion clothing may have distinctive materials, decorative details, or delicate construction.

When returning dresses, formalwear, or other occasionwear, take particular care to avoid damage during inspection and packaging.

Be mindful of decorative elements such as sequins, embroidery, buttons, delicate trims, and other attached details.

Garments should be protected from moisture, excessive folding, and contact with materials that could cause staining.

If an occasionwear item arrives with missing embellishments, damaged stitching, or another apparent defect, contact customer service and describe the issue.

Eligible returns will be handled under the applicable 30-day return policy and relevant legal requirements.

11. Returns of Accessories and Coordinated Sets

Some fashion purchases may include matching accessories or coordinated clothing pieces.

If an item was purchased as part of a set or promotional combination, please identify all components included in the original transaction.

If you wish to return only part of a coordinated set, the refund calculation may depend on the original purchase terms and any clearly disclosed promotional conditions.

Where a discount was conditional on purchasing multiple qualifying products, an adjustment may be made after a partial return only where permitted by the disclosed offer terms and applicable law.

Accessories should be returned with any included components or packaging where available.

If an accessory arrives damaged or incomplete, explain which component is affected when submitting your request.

12. Incorrect or Incomplete Orders

If you receive a different item from the one ordered, an incorrect size or color, or an incomplete package, please contact us as soon as reasonably practical.

Provide your order number and identify the product received and the product originally selected.

If possible, include photographs showing the item, product label, packaging, or other relevant details.

Please retain the packaging until the issue has been reviewed.

We will investigate the order information and explain the available resolution, which may include a replacement, refund, or another appropriate remedy under the applicable agreement and law.

You will not be required to pay a return shipping charge for an eligible return handled under our free return procedure.

13. Damaged or Defective Merchandise

If clothing or accessories arrive with torn fabric, broken fasteners, damaged seams, missing components, or other defects, contact customer service.

Please describe the issue and provide photographs where practical.

We recommend avoiding further use or alteration of the affected item while the matter is being reviewed.

Depending on the circumstances, the available resolution may include a return, replacement, refund, or another remedy required by the applicable purchase agreement or consumer protection laws.

Defective merchandise will not be treated solely as a discretionary change-of-mind return.

Nothing in this section limits any legal rights available to customers concerning defective or nonconforming products.

14. Exchanges and Alternative Sizes

If you would prefer a different size, color, or style, contact customer service to ask whether an exchange can be arranged.

Exchange availability depends on the current product assortment and available inventory.

If a direct exchange is unavailable, you may be able to return the original item and place a separate order for the preferred product.

Please do not send an item for exchange without first receiving the applicable instructions.

For defective or incorrectly supplied merchandise, available remedies will be assessed under the relevant purchase agreement and law.

15. Refund Eligibility and Calculation

Once a returned item has been received and reviewed, an eligible refund will be calculated according to the original transaction and applicable purchase terms.

A refund may include the eligible product price and other refundable charges associated with the purchase.

For partial returns, the amount may reflect the value of the returned merchandise and any valid adjustments to promotional pricing.

Any deduction must have an appropriate contractual or legal basis.

Because newstyleboutique.com offers free shipping and returns on all orders, no separate return shipping fee will be applied to returns handled through the designated free return procedure.

If you believe a refund calculation is incorrect, contact customer service with your order number and identify the amount you would like reviewed.

16. Refund Processing and Payment Method

Approved refunds are generally issued to the original payment method when technically possible and legally appropriate, unless another arrangement is agreed upon where permitted by law.

After a refund has been initiated, the time required for the credit to appear may depend on the payment provider, card issuer, or financial institution.

The refund initiation date and the date the credit appears in your account may therefore be different.

If you receive confirmation but cannot locate the refund, review your transaction history and allow for the processing period communicated for your transaction.

If the refund remains unresolved, contact customer service and provide your order number and any available refund reference.

Any refund deadline required by applicable law remains in effect.

17. Requests Submitted After the Return Period

The voluntary 30-day free return benefit applies to requests made within the applicable return period.

If the return period has passed, you may still contact customer service if the merchandise is defective, damaged, or does not conform to the purchase agreement.

The expiration of a voluntary return period does not automatically eliminate statutory rights or remedies available under applicable consumer protection laws.

Each request will be reviewed according to the product, purchase details, circumstances, and legal requirements that apply.

18. Refunds for Canceled Orders

If an order is successfully canceled before fulfillment, any applicable refund will be handled according to the original transaction and payment method, subject to applicable law.

If the order has already entered the shipping process, cancellation may no longer be available through the original order procedure.

In that situation, customer service will explain the available alternatives under the applicable cancellation and return policies.

A cancellation request is not considered confirmed until you receive confirmation.

19. Return Tracking and Package Investigation

After shipping a return, retain the tracking information until the refund or other resolution has been completed.

If tracking shows that a return package is delayed, misrouted, or has not reached its destination, contact customer service with the tracking number and shipping date.

We may review the available carrier information or request additional details to investigate the shipment.

If the package appears to be lost, the next steps will depend on the return arrangement, available shipping records, and applicable legal requirements.

Using the designated return shipping method helps ensure that the parcel can be identified and investigated where necessary.

20. Privacy During Return Processing

Information provided during a return request may be used to identify the original transaction, review the merchandise, coordinate return transportation, and administer an eligible refund or replacement.

We aim to request only the information reasonably necessary to process the request.

Please do not send passwords, complete payment card numbers, card security codes, or other sensitive information that is unnecessary for your inquiry.

For additional information about personal information handling, please review the Privacy Policy published on newstyleboutique.com.

21. Contact Us About Returns

If you have questions about return eligibility, clothing condition, sizing-related returns, prepaid shipping instructions, exchanges, or refund status, please use the contact information published on newstyleboutique.com.

To help us identify your purchase, include:

• Your order number.
• The product name or description.
• The size and color selected.
• The reason for your return.
• Any relevant photographs or tracking information.

If you have already shipped the merchandise, include the return tracking number where available.

Our team will review your inquiry and explain the appropriate next steps according to the applicable policy and legal requirements.

22. Changes to This Returns Policy

We may update this Returns and Refunds Policy when our product range, return procedures, or applicable legal requirements change.

The latest version will be published on newstyleboutique.com, with the effective date updated where appropriate.

For existing purchases, the applicable purchase agreement and mandatory legal requirements will govern.

We encourage customers to review the return instructions relevant to their order before sending merchandise back.

Thank you for shopping with newstyleboutique.com. We appreciate your trust and aim to make every eligible return as convenient and straightforward as possible through our 30-day free return service.